The White Flag Awards are judged by an independent jury made up of experts from a number of nationally recognised organisations including Failte Ireland, the HSE, the Irish Hotel Federation, Consumer Association, Swim Ireland, and Irish Water Safety. Judging is thorough and rigorous ensuring that fitness, gym instructors and lifeguards are fully qualified, facilities are safe, clean and hygienic; and that equipment is maintained correctly. This comprehensive award focuses on three main categories: Safety and Hygiene, Maintenance and Environment and Customer Service.
By reaching Gold our guest can be assured that we are doing everything in our power to continuously improve our standards, and therefore continuously improve the service you receive here at the Arena Leisure Centre. If you would like to know more about the award or us, you can contact us at the Club on 01-8450222 or drop us a mail at arena@thegrand.ie. Check us out on our Arena Facebook page.
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